Definitions of non-obvious
a requirement for patentability in which an invention must be not be obvious to a person skilled in the art of the relevant invention, and must involve an inventive step
In order for a patent claim to be valid, it must propose a concept, idea, or item that is "useful," "novel," and "non-obvious".
not immediately obvious (=clear and apparent to any reasonable person)
ServiceWare shall use commercially reasonable efforts to answer Licensee's non-obvious technical questions.